bank of america safe deposit boxes missing

The bank's rental agreement says it may ship safe deposit box contents uninsured. When they got they valuables back, they arrived in a UPS box. After drilling the box, the bank shipped their nearly $100,000 worth of jewelry and irreplaceable possessions to a holding center on the east coast. However, the couple was even more shocked by the way the bank handled their belongings. 'My name is there, my social security number is there, date of birth is there, everything it there!' Michael said pointing to a photo of the document on his phone. Michael and Maggie showed us a copy of their original rental agreement, complete with all of Michael's information.

The couple says the first letter they actually received from the bank came two weeks after she discovered her empty box and months after the bank had drilled it.Īnd, it turns out, the bank may have had the allegedly missing information all along. However, Michael and Maggie insist they never received that letter and the bank could not provide evidence it was ever sent.

B of A insisted it sent a notification letter in November of 2015, about a year before it drilled the box.

Bank of america safe deposit boxes missing